FAQ

Q: What is a title company, and why do I need one?
A: A title company ensures the property’s title is clear and protects you from ownership disputes or liens. We also manage the closing process to make your transaction seamless and stress-free.

Q: What areas do you service?
A: Our services extend nationwide, offering flexible closing options anywhere, anytime across the US! 

Q: How do I contact my assigned processor?
A: For purchases, wholesales, and listings in VA, DC, MD, WV and FL : Nicole Donaldson (Nicole@CertifiedTitleCorp.com).

For EXIT Landmark transactions: Kelly Wallace  (Kelly@certifiedtitlecorp.com)
For refinances: Kayla Delagarza (Kayla@CertifiedTitleCorp.com).
For closings outside the aforementioned states: Jessica Pritchard (jpritchard@certifiedtitlecorp.com).

Q: How do I submit my Earnest Money Deposit (EMD)?
A: Your processor will send EMD instructions directly to the client. Please follow the instructions carefully to ensure timely processing. You can upload a check via Zoccam, send a wire or fedex a check.

Q: When should I send the EMD?
A: Send the EMD as soon as you receive instructions to avoid delays in the closing timeline.

Q: What documents do you need from me?
A: We’ll need the buyer’s and seller’s contact information, the executed contract, and any additional documentation outlined in our follow-up emails.

Q: How do I know the status of my closing?
A: Your processor will keep you updated every step of the way. Feel free to email them directly with any questions or for updates. 

Q: What happens if there’s an issue with the title?
A: If we identify any issues during the title search, we’ll notify you immediately and work to resolve them as quickly as possible.

Q: When will the closing be scheduled?
A: Closings are scheduled closer to the settlement date. Since we can close anywhere, anytime, there’s no need to set a date weeks in advance. We’ll coordinate with all parties for a time and place that works best.

Q: What if my closing date changes?
A: If your closing date changes, notify your processor immediately so we can adjust accordingly.

Q: Can you close outside of business hours?
A: Absolutely! We specialize in flexible closings, offering services at any time and any location that works for you.

Q: Do you offer remote or online notarization?
A: Yes, we offer remote and online notarization for ultimate convenience. Let us know if you’d like to arrange this.

Q: What are your title service fees?
A: Our fees vary depending on the type and location of the transaction. Contact your processor for a detailed breakdown specific to your transaction.

Q: Is title insurance mandatory?
A: Title insurance is not mandatory, but it’s highly recommended to protect your investment from potential title issues. We’re happy to answer any questions about it!